legal
Privacy Policy
Last updated: 11 September 2026. This policy explains how Agentomatic Innovation Labs Pvt. Ltd. (“Agentomatic,” “we,” “us”) handles personal information.
1. Who we are
Agentomatic Innovation Labs Pvt. Ltd. operates https://www.agentomatic.in and related product, marketing, and support services. We build AI front-desk tools (voice, chat, WhatsApp, email, and calendar workflows) for owner-operated and SMB teams.
Privacy questions: use the contact form.
2. Scope
This policy covers personal information we process when you visit our website, request a demo, contact us, subscribe to updates, interact with our social or advertising channels, or use our products and integrations. If you are a customer’s end user (for example, a caller speaking to an Agentomatic-powered line), that customer is typically the primary controller of your data; we process it on their instructions as a service provider.
3. Information we collect
We may collect:
- Contact and account details — name, work email, phone number, company name, role, and message content you submit via forms or email.
- Business and usage data — product configuration, call or message metadata, transcripts or summaries where enabled, calendar booking details, and support tickets needed to deliver the service.
- Technical and analytics data — IP address, browser/device type, pages viewed, referrer, approximate location derived from IP, and similar logs collected through hosting and analytics tools.
- Marketing and social signals — engagement with our pages, posts, or ads on platforms such as Meta (Facebook/Instagram), LinkedIn, X, and YouTube, when those platforms share permitted insights with us.
We do not knowingly collect personal information from children. Our services are directed to businesses.
4. How we use information
We use personal information to:
- Respond to inquiries, schedule demos, and provide customer support
- Provide, secure, and improve our products and website
- Operate AI agents and handoffs according to customer configuration
- Send operational or marketing communications where permitted
- Measure marketing performance and improve content relevance
- Comply with law, enforce terms, and protect our rights and users
5. Cookies and similar technologies
Essential cookies and similar technologies keep the site secure and usable. You can accept or decline Google Analytics from the cookie banner; we do not load that analytics script until you accept. Vercel Analytics measures aggregate traffic without a marketing cookie. Third-party platforms you interact with (for example Meta or LinkedIn) may set their own cookies subject to their policies. You can also control cookies through your browser settings; blocking some cookies may affect site features.
6. Sharing and processors
We do not sell personal information. We share data with trusted processors who help us run the business, under appropriate contractual safeguards, including for example:
- Hosting and infrastructure — providers such as Vercel for website delivery and related logs
- CRM and inbound lead handling — HubSpot, when you submit contact or demo requests
- Communications and voice — telephony, WhatsApp, email, and messaging providers needed to deliver customer workflows
- Marketing platforms — Meta (Facebook/Instagram Graph and Ads), LinkedIn (including Community Management / marketing APIs when used to manage our own Company Page and related marketing activity), X, YouTube, and analytics tools
- Professional advisers and authorities — when required by law or to protect legitimate interests
LinkedIn and Meta process data under their own terms when you use their products. When we connect Developer apps or Pages to manage Agentomatic’s own presence, we use those APIs to publish content, read engagement insights, and administer our official pages — not to scrape or resell third-party profile data.
7. International transfers
We are based in India and may process information on servers or with vendors in other countries. Where required, we use appropriate safeguards for cross-border transfers.
8. Retention
We retain personal information only as long as needed for the purposes above, customer contracts, legal obligations, and dispute resolution. Contact and CRM records are kept while an active sales or support relationship exists and for a reasonable period afterward. Product logs and call-related data follow customer agreements and operational needs.
9. Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is fully secure; please use unique credentials and contact us promptly if you suspect an issue.
10. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, or restriction of your personal information, or object to certain processing. You may opt out of marketing emails using the unsubscribe link or by writing us through the form. To exercise rights, use the contact form. We may need to verify your identity before responding.
11. Third-party sites
Our site and posts may link to third-party websites or embed third-party content. Their privacy practices are governed by their own policies.
12. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site or services after an update means you acknowledge the revised policy.
13. Contact
Agentomatic Innovation Labs Pvt. Ltd.
Website: https://www.agentomatic.in
Reach us through the contact form.
Prefer a human conversation? Request a demo.